F.A.Q.

RAW FOOD + HEALTHY LIVING IN BANGKOK

When and where are your raw food classes?
Can I get a private raw food lesson or class?
Do you do raw food demonstrations or talks to groups?
Do you offer long or intensive programs in raw food preparation?
Where can I find _____ in Bangkok?
Do you sell dehydrators in Bangkok?
Do you sell juicers in Bangkok?
Do you sell kombucha, kefir, or scobies/culture grains?
What are your favorite healthy restaurants in Bangkok?
Do you sell prepared raw food meals?
Do you think switching to a raw food diet will cure my _____ health problem?

PLACENTA ENCAPSULATION IN BANGKOK

I heard you offer placenta encapsulation in Bangkok. How can I find out more?

SUCCESSFUL EXPAT LIVING INFO

What should I pack if I am moving overseas?
Any tips for house-hunting in a country much different from my home country?
How did you go about obtaining a foreign posting and becoming expats?
What are the resources available for expats moving to Mumbai, India?

ONLINE ORDERS FROM OUR SHOP

What is the shipping cost for items in your online shop and how will they be shipped?
How long will it take me to receive an item I ordered?
Will I have to pay customs or duty on top of the shipping charges for what I ordered?
Do you accept returns or exchanges?
When will you have more products featured?


RAW FOOD + HEALTHY LIVING IN BANGKOK

When and where are your raw food classes?

Our upcoming scheduled raw food classes and public demos can be found on our Work With Me + Events page. You can also make sure you stay on top of the news with updates to our schedule sent directly to your inbox by joining our mailing list!

Can I get a private raw food lesson or class?

Sure! We need at least 14 days advanced notice to book a private raw food lesson or class, and the date and time will be based on our availability. Please see our Work With Me + Events page for details and pricing.

Do you do raw food demonstrations or talks to groups?

Yes! Please see my Work with Me + Events page for all the details and for current rates.

Do you offer long or intensive programs in raw food preparation?

I currently do not offer an intensive raw food course other than the topical, one-day courses that are listed on our Work With Me + Events page. However, I might be putting something together, in the form of a retreat, in the future. If you would like to be on top of the news, please join our mailing list.

Where can I find _____ in Bangkok?

After living in Thailand for over four years, we have done our fair share of hunting for healthy and natural food, toiletry and homecare items. We will be putting together a “Where to Buy” guide in the near future. In the meantime, feel free to contact us via email to info@jennifermsrobertson.com for specific questions on where to get things in Bangkok.

Do you sell dehydrators in Bangkok?

We sure do! We are an authorized reseller for the Tribest brand Sedona dehydrator. The 9-tray, BPA-free model with digital controls and timer currently sells for 19,900 Thai baht, which also includes free delivery within Thailand for a limited time only. If you are interested, please contact us for a brochure or to place an order.

Do you sell juicers in Bangkok?

We currently do not offer juicers for sale. Several styles of juicers, from low-end centrifugal models to high-end masticating juicers can be found at home ware stores in Bangkok such as Central, Paragon and Emporium department stores, HomePro, Macro, and Verasu.

Do you sell kombucha, kefir, or scobies/culture grains?

Although we used to sell both kombucha and kefir fermented beverages, along with kombucha scobies (cultures), I stopped production shortly after the birth of my son due to time constraints. While it is possible that I will restart production in the future, I currently do not have any of these items for sale.

What are your favorite healthy restaurants in Bangkok?

We love glow café at the Metropolitan hotel in the Satorn area, and Rasayana raw food café off of Sukhumvit Soi 39. Be sure to tell Ian (at glow) and Khun Nora (at Rasayana) that Jennifer sent you!

Do you sell prepared raw food meals?

At this time, we do not sell prepared raw food or superfood-type ingredients to the public. If you would like to be notified in the event that we have something on offer, please make sure to join our mailing list!

Do you think switching to a raw food diet will cure my _____ health problem?

Unfortunately, I am not able to give specific health advice regarding the raw food diet as it relates to health and wellness questions you may have. Please contact an integrative physician, naturopathic doctor, Ayurvedic doctor, or trained nutritionist for help with diagnosis, treatment and management of medical needs or concerns, including diet and lifestyle changes.

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PLACENTA ENCAPSULATION IN BANGKOK

I heard you offer placenta encapsulation in Bangkok. How can I find out more?

We are proud to offer placenta encapsulation for new mothers in Bangkok, both raw (dehydrated + ground + encapsulated) and steamed according to Traditional Chinese Medicine (steamed with oil and herbs + dehydrated + ground + encapsulated). Please see our Placenta Encapsulation page for rates and additional information. Jennifer is a Placenta Encapsulation Specialist with PBi.

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SUCCESSFUL EXPAT LIVING INFO

What should I pack if I am moving overseas?

I did a blog post on this very important issue in the Expat Survival Series: What to Bring. Check back from time to time, as I will update the post as things pop into my head!

Any tips for house-hunting in a country much different from my home country?

Yes – please check out the post Expat Survival Series: House Hunting for details.

How did you go about obtaining a foreign posting and becoming expats?

My husband, Kevin, was offered a job transfer through his employer, so they ‘somewhat’ facilitated our initial move to India and our visa papers. This is perhaps the easiest and most cost-effective option to relocate half-way around the globe. That being said, there is nothing wrong with just picking up your feet, throwing your must-haves into a suitcase, and going it alone! Obviously, you will need to make sure that you understand (and comply with) the applicable entry and resident visa regulations for your particular destination country (which may vary, depending on your particular origin country).

What are the resources available for expats moving to Mumbai, India?

Although it appears that Mumbai is a place which the organisation ferry has failed to touch ground in, there are a couple of established expat groups which will make your stay a bit more tolerable, particularly if you are having a hard time adjusting to the culture shock which comes with living the second most populous city in the world, most of whose inhabitants give you the creepy stare-down whenever you leave the confines of your apartment. Whether you want to join a coffee morning or a game club, learn about volunteer opportunities, or just need a friend to talk to, here are a few links for helpful groups with regular activities held in and around town: The American Women’s Club of Mumbai, Mumbai Connexions, Melting Pot (online forum), Mumbai Vegans. A new vegan tiffin delivery service has recently popped up, called Vegan Bites (email them here).

An invaluable guide to successfully surviving Mumbai, geared towards the housewife/dependent spouse, entitled Namaskar Mumbai, is available for purchase for Rs1000 (all proceeds go to local charities) by contacting nm3rdedition@yahoo.co.in. Having an established expat resident taking you under their wing, so-to-speak, would be the ideal way to get your bearings. Food shops such as Hypercity in Malad and Navi Mumbai and Santé in Bandra will carry a small range of imported, Western foods, but at a price. Follow the ‘Golden Rule of Mumbai’: If you see something that you would like to have, buy all of it, because you may never see it again (and be sure to share your goodies with your new friends, of course)!

Please keep in mind that we have not lived in Mumbai since December 2009, so there may well be new healthy living resources that we do not know about.

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ONLINE ORDERS FROM OUR SHOP

What is the shipping cost for items in your online shop and how will they be shipped?

We charge $28 per item shipping, which includes Thailand Post with EMS Tracking delivery.

How long will it take for me to receive an item I ordered?

Normal transit time for items is approximately 2-3 weeks, however, depending on your location, the delivery time may be a bit sooner or later than this estimation.

Will I have to pay customs or duty on top of the shipping charges for what I ordered?

Depending on your country’s governmental policies, you may incur additional fees to receive your package. These are fees paid by you to your postal carrier and imposed by your country of residence. We are not responsible for any fees which you may incur beyond the sales price of the item(s) ordered as advertised on our website, plus shipping charges (see above). We urge all customers to contact their local postal office to inquire about customs and duty rates and take this into consideration before deciding to order from us.

Do you accept returns or exchanges?

Unfortunately, at this time we do not accept any returns or exchanges and all sales are final. Please review item descriptions and images closely before deciding to order. All items are handmade and have been used with care by the original crafters and their families. All evidence of wear and tear is what makes the items unique and gives them their special heritage and story as a functional piece of art and culture.

When will you have more products featured?

We will be adding additional products to our online shop every few weeks, so we encourage you to check back frequently to see what special, handcrafted treasures have become available before they sell out! You can be among the first to be notified of new shop additions via email updates by signing up for our newsletter here.

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